Best Auto Repair, Chattanooga

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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 3:00PM
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

What People Say About Us

Chattanooga
  • Local Mechanics
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 02/04/2020

    This is a great place to get your car work done. Everyone is extremely nice and they have great service! I called last minute for a muffler delete on my Ford Focus and they got me in the same day even though it was not long before closing. I'd definitely recommend them and would go there again!

  • Local Mechanics
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 03/20/2019

    I was traveling, had an issue with my muffler and they helped me out. Courteous, friendly staff. I would highly recommend this shop for all your muffler issues.

Chattanooga
  • Highly Recommended
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 08/20/2019

    This place is great! Carl was fabulous!! Very professional and straight up which as a female I greatly appreciated. Would definitely recommend. Calls and keeps you informed before doing anything.

  • Highly Recommended
    reviewiconCar & Truck Care, near Chattanooga, Tennessee
    , 11/14/2019

    Brought my car in to have my exhaust replaced. Carl got me in and out in an hour and a half. Fair price and friendly service. Good to find mechanics you feel like you can trust!

Chattanooga
  • Amazing Service
    reviewiconBrakes, near Chattanooga, Tennessee
    , 09/20/2019

    I dropped off my car to Carl to work on my brakes and rotors. I have a Saab and have tried several different places but I've had no luck with getting the right parts. Carl was able to get the parts for me and put them in at a decent time. Excellent service.

  • Amazing Service
    reviewiconBrakes, near Chattanooga, Tennessee
    , 02/04/2020

    This is a great place to get your car work done. Everyone is extremely nice and they have great service! I called last minute for a muffler delete on my Ford Focus and they got me in the same day even though it was not long before closing. I'd definitely recommend them and would go there again!

Call us for service: 423-894-9604

ASE (Automotive Service Excellence)
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